Welcome to BlaBay
Here are some top tips and quick video tutorials for an easy and enjoyable shopping experience
Introduction to BlaBay
- Creating Your Account Read More
- When registering, please make sure you’ve entered the right email address.
- If you haven‘t received our confirmation email, please check your junk or spam folder first.
- After registration, go to “My Account” to enter your shipping address. You can also enter your shipping address after you’ve placed your first order on the checkout page.
- Our system currently only recognizes characters from the English alphabet. Special characters (like á, é, í, ó) should be written like this: a, e, i, o. For example, if your name is Anna López, please write it as: Anna Lopez.
- Product Search Read More
- BlaBay is a marketplace where buyers and sellers meet. On our platform you can find literally millions of products offered by thousands of sellers.
- To make sure you’re getting exactly what you’re looking for, always check the sellers’ ratings and other buyers’ reviews.
- If you have any questions about the product, get in touch with the seller via chat or email.
- Shopping Safely Read More
- Other buyers’ reviews and product ratings can tell you a lot about the product itself.
- Placing Your Order Read More
- If you haven’t filled in your shipping address yet, you can do this when you place your order.
- Before paying, make sure you double check your order. Did you choose the right size, color and amount? Did you select the right shipping method?
- Don’t forget to also check your country’s customs policy, and if you need to pay import duties.
- At the Checkout Read More
- Your money will only be transferred to the seller once you have confirmed receiving your order, or when your Buyer Protection has ended.
- It is only possible to cancel an order if the seller hasn’t sent it yet. The seller will also be asked to confirm the cancellation.
- Tracking Your Order Read More
- When you have received your order and you’re happy with it, please “Confirm Goods Received”.
- If the Buyer Protection is about to end and you haven’t received your order yet, you can apply for an extension or a refund. Please make sure you do this before the Buyer Protection has actually ended.
- Resolving Issues Read More
- All your purchases on BlaBay are protected by a set of guarantees, also known as Buyer Protection.
- Once you have confirmed receiving your order, the Buyer Protection is still valid for another 14 days.